Terms of Service & Privacy Policy

These Terms of Service and Privacy Policy govern your use of ScaleAds.io, including all purchases of our digital products. By using our website and purchasing our products, you agree to the following terms and practices.

1. Nature of products

All ScaleAds resources are digital products (checklists, templates, and prompt libraries). No physical goods are shipped. After payment, you will receive immediate digital access to your purchase.

2. Ordering and payment

Orders are placed directly on ScaleAds.io. Payments are securely processed by Stripe. Accepted payment methods include:

• Visa
• Mastercard
• Maestro
• American Express
• Other debit/credit cards supported by Stripe

We do not store or have access to your full credit card details.

3. Delivery

After successful payment, you will always be redirected to a secure download page where you can access your files. A confirmation email with order details and re‑download links will also be sent to the email address provided at checkout.

4. License

Your purchase includes a non‑exclusive license to use the files for your own brand and client work. Redistribution, resale, or sharing of the raw files is strictly prohibited.

5. Refund policy

We offer a 30‑day, no‑questions‑asked money‑back guarantee. If you are not satisfied, email contact@scaleads.io within 30 days. Refunds are processed back to the original payment method within 3–5 business days after approval.

6. Support

If you encounter issues with orders, downloads, or billing, our support team is here to help. Average response time is less than 24 hours on business days. Contact us at contact@scaleads.io.

7. Changes to Terms

We may update these Terms from time to time to reflect changes in our business or legal obligations. Updated versions will be posted on this page with a revised date.

8. Information we collect

We collect only the information necessary to process your order and deliver your products, such as name, email address, and payment details (handled securely by Stripe). We do not collect unnecessary personal data.

9. How we use information

Your information is used solely to process transactions, deliver digital files, provide customer support, and send essential service communications (like order confirmations and download emails).

10. Third‑party services

Payments are processed by Stripe. Email communications may be sent via reputable email providers. We do not sell, trade, or rent your personal data to third parties.

11. Data retention

We retain your order details for accounting, legal, and support purposes. You can request a copy or deletion of your data by contacting us at contact@scaleads.io, subject to applicable law.

12. Security

We take reasonable technical and organizational measures to protect your personal information. Sensitive payment data is handled securely by Stripe and never reaches our servers.

13. Your rights

You may request access, correction, or deletion of your personal data. For any privacy‑related requests, contact us at contact@scaleads.io.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted here with a revised date.

Last updated: September 2025